Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your information at THE HELPER.

Last updated: June, 2025

Important Notice

This Privacy Policy explains how THE HELPER ("we," "our," or "us") collects, uses, and protects your information when you use our educational platform. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect
  • Personal Information: Name, email address
  • Usage Data: How you interact with our platform, study patterns, progress metrics
  • Device Information: Browser type
  • study materials accessed
How We Use Your Information
  • Provide personalized learning experiences and recommendations
  • Track academic progress and generate performance analytics
  • Improve our services through usage analysis
  • Ensure platform security and prevent fraud
Data Protection & Security
  • End-to-end encryption for all sensitive data transmission
  • Regular security audits and vulnerability assessments
  • Secure cloud storage with industry-standard protocols
  • Limited access controls - only authorized personnel
  • Automatic data backup and disaster recovery systems
Your Rights & Controls
  • Request correction of inaccurate information
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Control privacy settings and data sharing preferences
Data Sharing & Third Parties
  • We never sell your personal information to third parties
  • Data may be shared with SRMIST for institutional purposes if asked
  • Anonymous usage statistics for research and improvement
  • Third-party integrations (Google, etc.) follow their privacy policies
  • Legal compliance when required by law enforcement
Data Retention
  • Active account data retained while you use our services
  • Inactive accounts: data deleted after 1 year of inactivity
  • Usage logs: automatically deleted after 1 year
  • Backup data: securely deleted within 30 days of account deletion
Contact Us About Privacy

If you have any questions about this Privacy Policy or our data practices, please contact us:

srmpyqs@gmail.com